86-755-82598236 sales@pcbgoo.com

Privacy Policy

Thank you for visiting www.pcbgoo.com. PCBGOO is committed to protecting your online privacy.
We will not collect your personal information when you visit our website unless you choose to provide that information to us.

PCBGOO 's Commitment:

A. Protecting all PCB and PCB assembly data provided to us by customers from being stolen,compromised, or used in violation with this policy.

B. PCBGOO will not share, release, publish, disclose, rent, or sell any personally identifiable information to any third parties.

C. Providing transparency for our users in regards to the PCB data we collect and what we do with the data provided; including what access third parties have to user data.

D. For what purpose. PCBGOO will duly inform users if their data is compromised and will lawfully surrender data to all legal authorities to the fullest extent; if and in case user data is compromised or violated on behalf of our failure to protect PCB and PCBA data.

Information Collected:

If you browse our website or upload information, we will automatically store the following information about your visit:

A. The web page(s) you visit.
B. The date and time you accessed our website.
C. The type of operating system used to access our website.
D. The type of browser used to access our website; and for what purpose.
E. The Internet domain and IP address under which you accessed our website.
F. The search term(s) used in your search engine.

We collect this information to learn about the number of visitors to the PCBGOO website.
This helps us make our website more user-friendly and convenient.
We do not record information about individuals and their visits, and will not identify you personally.

Emailing Users:

Emails will be sent to PCB and PCB assembly customers when orders are placed, shipped,or ready for local pick-up. We may also contact them when an order requires payment before shipping.
Customers will be notified if we believe their privacy has been compromised, if it is within our power to do so. For example, if we discover a customers’ account user login information has been exposed elsewhere on the web, or if we are compelled to disclose information to law enforcement officials.
We may occasionally send you an email that you do not request or trigger with an action of any kind in order to promote a certain aspect of our site, products, or services.

Interaction between PCBGOO and User:

If you email us, chat with us, or call us on the number provided on our website for support, we can and most of the time will record the interaction. This is done so for training and audit purposes and the private conversations between customers and support staff are never sold to or shared with third parties (except when a third party tool, such as email or our chat service, is used to make the interaction possible).

About Website Register and Log In:

In order to understand traffic to www.pcbgoo.com and diagnose technical problems, we register or log in individual web requests. These registers and logs include time of request, individual IP address, referrer, and user agent strings. We may retain these logs for up to 60 days, although individually-identifying information will be obscured after one week. In order to prevent fraud and detect malicious behavior, we log IP addresses for specific actions, such as creating a customer account and placing an order. This information is automatically deleted after 60 days. Except in case of malicious traffic, we will not share log data with any third party, unless compelled by legal process to do so.

Your Rights:

You have the right to request to modify or to be removed from our active e-mail database list. To request changes, send an e-mail to sales@pcbgoo.com asking to update certain personally identifiable information, or to be removed from our active e-mail list. We will comply with your request as soon as reasonably possible. To protect your confidentiality, we can only send the request to the e-mail address listed in our database. We do maintain back-up copies of your personally identifiable information and reserve the right to contact former users of the website from time to time.

Shipping Methods:

We offer a number of delivery methods to choose from including DHL, FedEx, UPS and some China post.

Payment Methods:

Payments for PCB and PCBA orders in www.pcbgoo.com are processed through PayPal. When using PayPal on www.pcbgoo.com, a user should provide their PayPal email address. The user will then be directed to Paypal.com to complete their payment, after which they will be redirected to www.pcbgoo.com to complete the order. In case you do not have a PayPal account, credit card data including the cardholder name, credit card number, expiration date, CVV, and full billing address are sent to PayPal via an API for processing. Details regarding orders are not sent to PayPal. Each transaction is logged by retaining the transaction amount, the customers’ name, addresses and phone numbers. No credit card data is stored at any point on PCBGOO ’s servers.

Privacy Policy Changes:

Because of changing technology and marketing demands, we reserve the right to change our policies regarding privacy of your personally identifiable information in the future. If that happens, we will promptly update this Privacy Policy. We may also attempt to provide a message for our customers whose e-mail addresses we have, in conformity with this Privacy Policy, advising of any change(s).

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